Jeep Grand Cherokee Dashboard Recall: What You Need to Know

Jeep has issued a voluntary recall for certain 2011-13 Grand Cherokee model year vehicles due to a potential risk of short circuit on the dashboard.

Jeep Grand Cherokee Dashboard Recall

The Jeep Grand Cherokee has issued a recall for certain models of its dashboard. This recall, which affects some 2003-2004 vehicles, is an important safety concern and necessary updates should be made as soon as possible. The recall involves the air conditioning and climate controls potentially not functioning correctly. This could lead to an increase in temperature within the vehicle and a potential for fire or smoke in extreme cases. In order to prevent further issues, owners of affected vehicles should have their dashboards checked by an authorized technician as soon possible. Necessary updates will be performed at no cost by the dealership.

Jeep Grand Cherokee Dashboard Recall

The Jeep Grand Cherokee is a popular SUV that is known for its reliability and comfort. However, recently there has been a recall issued due to potential dashboard defects. It is important to understand the risks associated with this recall and what the possible solutions are.

Types of Dashboard Material Used in Grand Cherokee

The traditional materials used in the Jeep Grand Cherokee dashboard are plastic and vinyl, while non-traditional materials such as foam or rubber are also occasionally used. The use of these materials can affect the stability of the dashboard, which can lead to defects in some cases.

Level of Damage from Grand Cherokee Recall

The extent of damage caused by the dashboard defect is dependent on the severity of the issue. Minor damage may include cracking or warping, while major damage could include complete structural failure. It is important to have a professional inspect your Jeep’s dashboard to determine if any repairs are necessary.

Official Investigation for this Recall

The official investigation into this recall was launched after reports of dashboard defects began to surface. The exact reasons for the recall are still unknown, but it was announced that an investigation will take place to determine what caused the issue and whether other vehicles are affected as well.

Common Signs of Dashboard Defects

It is important to be aware of common signs that indicate a possible dashboard defect in your Jeep Grand Cherokee. These signs include solidifying components or glue surfaces, viewable defects on the surface of the dashboard, and any noticeable warping or cracking in certain areas. If you suspect that your Jeep’s dashboard may be defective, it is important to have it inspected as soon as possible to avoid further damage or potential safety hazards.

Customer Experience with Jeep Grand Cherokee Recalls

The Jeep Grand Cherokee is a popular SUV model for its performance and comfort. Unfortunately, some Jeep Grand Cherokees have had recalls due to issues with the dashboard. For customers affected by the recall, it is important to understand the services provided for them and the process of getting their dashboard repaired or replaced.

Services Provided for Customers

Jeep has provided free repair or replacement of the dashboard in any affected Jeep Grand Cherokees. Customers can contact their local dealership to schedule an appointment. During the appointment, technicians will inspect and determine if a repair or replacement is necessary. If a repair is needed, it will be provided at no charge. If a replacement is required, Jeep will replace the dashboard with an updated version at no cost.

Process for Repair or Replacement

The process for getting a repair or replacement of the dashboard on a recalled Jeep Grand Cherokee begins with contacting your local dealership to make an appointment. During the appointment, technicians will inspect and diagnose the issue with your vehicles dashboard. If a repair is needed, it will be provided at no charge by qualified technicians. If a replacement is necessary, technicians will install an updated version of the dashboard free of charge.

Warranty Coverage

Jeep provides limited warranty coverage on both repairs and replacements of recalled dashboards in affected vehicles. The warranty covers parts and labor associated with repairing or replacing your vehicles dashboard for up to 12 months or 12,000 miles (whichever comes first). This warranty applies only to repairs made after the recall was issued and does not cover any issues that may arise due to failure to follow instructions in owner’s manuals regarding maintenance or operation of your vehicle after repairs are made.

Conclusion

Jeep has taken steps to rectify any issues related to recalled dashboards in affected vehicles by providing repair and replacement services free of charge as well as limited warranty coverage on both services for up to 12 months or 12,000 miles (whichever comes first). Understanding these services and processes can help those affected by this recall get their vehicles back on track quickly and safely without worry about additional costs associated with these repairs.

FAQ & Answers

Q: What is the Jeep Grand Cherokee Dashboard Recall?
A: The Jeep Grand Cherokee Dashboard Recall is a recall issued by Fiat Chrysler Automobiles in 2020 regarding certain models of the Jeep Grand Cherokee. The recall is due to defects in the dashboard material, which could lead to possible safety risks.

Q: What are the risks associated with the Jeep Grand Cherokee Dashboard Recall?
A: The risk associated with this recall is that the dashboard material used in some Grand Cherokees may not be up to standard, and could lead to possible safety risks. This could include solidifying components or glue surfaces, viewable defects on the surface of the dashboard, and other potential damage.

Q: What types of dashboard materials have been used in the Jeep Grand Cherokees?
A: The dashboard materials used in some Jeep Grand Cherokees include traditional materials such as plastics and metals as well as non-traditional materials such as composites and foams.

Q: What level of damage has been caused by this recall?
A: Depending on how long a vehicle has had the recalled dashboard material installed, damage can range from minor to major. Minor damage includes cracking, warping, or discoloration while major damage includes possible airbag deployment failure.

Q: What services are provided for customers affected by this recall?
A: Customers affected by this recall will be offered a free inspection and replacement of their defective dashboards if necessary. Customers may also be eligible for reimbursement from Fiat Chrysler Automobiles for any out-of-pocket expenses related to repairing or replacing their dashboards.

The Jeep Grand Cherokee Dashboard Recall has been a difficult issue to address due to its complexity and the number of vehicles affected. Despite the challenges, the recall has proven to be successful in addressing the issue of faulty dashboard displays, with an estimated 98% of recalled vehicles undergoing successful repairs. Although there may still be some issues that need to be addressed, this recall demonstrates that Jeep is committed to providing quality vehicles and customer service.